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| 1 of their testing apps no longer capabilities |
By:
Becaly Moyilag |
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19. You will be a desktop assistance technician for the business. All consumer computer systems operate Windows XP Specialist with Provider Pack two (SP2) and are component of a domain.
Two consumers within the analysis department report that 1 of their testing apps no lengthier functions. You uncover that an administrator configured safety to the computers inside the study department by implementing a new safety template. You confirm that all of the other users within the investigation division can run their testing purposes.
You'll need to locate out why the two users cannot run the testing software.
What should certainly you instruct the customers to do?
A. Run the gpupdate command on their personal computers.
B. Operate the gpedit.msc command on their computers.
C. Operate the netdiag command on their computers.
D. Run the gpresult command on their computer systems.
Answer: D
twenty. You are a desktop support technician for your business. All customer personal computers operate Windows XP Skilled with Provider Pack two (SP2) and are part of a domain.
The technique administrator announces that each one transportable computer systems in the enterprise should be configured to monitor critical security settings.
A user demands to configure her computer to keep track of vital security settings.
What need to you instruct the user to perform?
A. In the Group Coverage editor, underneath Personal computer Configuration\Windows Settings\Security Settings\Software Restriction Policies\Security Ranges, set the default to Disallowed.
B. In the Group Policy editor, beneath Computer Configuration\Administrative Templates\Windows Components\Security Center, select Turn on Security Center.
Do. In Safety Center, click Automatic Updates, after which select Flip off Automated Updates.
D. Within the Group Policy editor, beneath Computer system Configuration\Administrative Templates\System\Windows File Defense, set Set Windows File Safety scanning to enabled.
Answer: B
21. You are a desktop support technician for your business. All shopper computers run Windows XP Skilled and Microsoft Office XP.
A user reports that Microsoft Excel will no longer open on his computer. Once the user makes an attempt to open up Excel, he receives an error message indicating that a needed file or DLL is missing.
You need to ensure the user can open Excel. You wish to obtain this objective as promptly as potential.
What must you instruct the consumer to perform?
A. Restore Office by making use of Add or Remove Programs in Control Panel.
B. Copy the DLL information from a network-based Office set up level to his neighborhood laptop.
C. Go to the Microsoft Windows Update Website. Scan for and set up all on the market updates.
D. Choose Detect and Repair... in the Aid menu in an Office software apart from Excel.
Solution: A
22. That you are a desktop support technician for your business. All client computers operate Windows XP Qualified.
A consumer inside your company desires to install Microsoft Office XP Expert on her new computer. She runs Workplace setup. But, the setup fails and rolls back the installation.
You'll need to re-run Office setup about the user's laptop or computer and observe the installation procedure.
What should you do?
A. Instruct the consumer to go to the Microsoft Workplace Item Updates Web site, and also to select the selection to scan the computer for updates.
B. onnect towards the user's pc by utilizing Remote Assistance. Instruct the user to eliminate Workplace by utilizing Include or Take away Applications in Manage Panel. Use the Add and Take away Applications app on your computer to operate Workplace setup.
Do. Connect for the user's computer system by utilizing Remote Help. Within the Remote Assistance window, rerun Workplace setup by connecting to a network-based installation level and double-clicking the appropriate .msi file.
D. Remotely stop and restart the Windows Installer services about the user's laptop or computer. Make use of the Windows Installer command-line utility in your computer to rerun Office set up.
Answer: C
23. That you are a desktop assistance technician for your corporation. All shopper computers operate Windows XP Expert and Microsoft Office XP. The corporation uses a Microsoft Trade Server 2003 laptop or computer for all messaging.
A user reviews that Microsoft Outlook is not working adequately on her new pc. Outlook did perform effectively on her aged computer system. The user states that she can ship and receive e-mail ordinarily, but she's unable to entry her Calendar, Duties, Journal, or Contacts. The icons for these features are out there, but none of her data appears in Outlook.
The user connects to her mailbox by applying Outlook Net Entry and verifies that her Calendar, Duties, Journal, and Contacts are available.
You need to ensure that each one characteristics of Outlook functionality over the user's new laptop.
What really should you do?
A. Configure the user's personal computer to entry e-mail as an IMAP4 consumer.
B. Configure the user's personal computer to accessibility e-mail being an Trade customer.
C. Instruct the user to copy the .ost file from her old computer system to her new computer system, overwriting the .ost file on the new computer system.
D. Instruct the consumer to copy the .pst file from her aged laptop or computer for the new personal computer. Then instruct her to open the .pst file in Outlook on her new laptop.
Answer: B
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